Effective Date: 02 Nov 2024

At Adiyogi Herbal, we are committed to delivering your products safely and promptly. Please review our shipping policy to understand our processing times, shipping options, and delivery procedures.

Contact Information:

  • Address: 316/5, Indira Vihar, Rajendra Nagar, Dehradun, Uttarakhand, India – 248001
  • Phone No: +919557282973
  • Email: wecare@adiyogiherbal.com

1. Order Processing Time

  • Standard Processing: Orders are delivered within 6-7 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
  • High Demand Periods: During peak times or special promotions, processing times may extend slightly due to high order volumes.

2. Shipping Options and Delivery Times

We partner with reliable carriers to ensure timely and safe delivery of your products. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days for most locations within India.
  • Expedited Shipping: 2-4 business days for most locations within India (available at an additional cost).

Please note that delivery times may vary depending on your location and carrier availability.

3. Shipping Charges

  • Standard Shipping: Charges will be calculated at checkout based on your location and order weight.
  • Free Shipping: We may offer free shipping promotions on select orders or during special promotions. Details will be provided on our website.

4. Tracking Your Order

Once your order has shipped, we will send you a confirmation email with a tracking number and instructions on how to track your package. You can use the provided link to monitor the progress of your shipment.

5. Delivery Issues and Delays

  • Delivery Delays: While we strive to ensure timely delivery, delays may occur due to unforeseen factors such as weather conditions, natural disasters, or carrier issues. Adiyogi Herbal is not liable for delays caused by the shipping carrier.
  • Incorrect Address: Please ensure your shipping address is correct when placing your order. Adiyogi Herbal is not responsible for orders shipped to an incorrect address provided by the customer.
  • Undeliverable Packages: If a package is returned to us due to an incorrect address or failure to claim the package, we may charge additional fees to re-ship the order.

6. International Shipping

We currently do not offer international shipping. Our products are only available for delivery within India.

7. Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us within 48 hours of delivery with details and photos of the damaged product. We will work with the carrier to resolve the issue, which may include a replacement or refund.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us:

  • Address: 316/5, Indira Vihar, Rajendra Nagar, Dehradun, Uttarakhand, India – 248001
  • Phone No: +919557282973
  • Email: wecare@adiyogiherbal.com